+49 781 9616-0

Service

Would you like to know more about our company and our products for professional textile marking?

Or do you have a problem with one of our heat seal machines, thermal transfer printers etc., which you cannot solve yourself? Then do not hesitate to call one of our competent employees who will be delighted to answer any of your questions regarding the technical details of our products.

Below you will find an overview of all the important contact details.


Downloads Contacts

Our “Team Viewer” enables our qualified online support team to log into your system and thereby to provide a quick and effective solution for potential problems.

Teamviewer

Our team is available for you at the following times:

Monday - Thursday:

8:00am - 12:00pm & 1:00pm - 4:30pm

Friday:

8:00am - 12:00pm & 1:00pm - 3:30pm

Technical Service Hotline

GER / EN
Thomas Sengel Team Leader, Technical Support Germany / International
T +49 781 9616-36 M hotline@thermo-tex.de
GER / EN / FR
Raphaël Winckel Technical Support France / Germany / International
T +49 781 9616-16 M hotline@thermo-tex.de
GER / EN / FR
Anne Ziolkowski Technical Support Germany / International
T +49 781 9616 36 M hotline@thermo-tex.de

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