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Customer satisfaction survey

Survey

Your opinion is important to us!
We want to offer you the best service and the highest quality. Help us to improve further by taking part in our customer satisfaction survey. It takes about 5-10 minutes to answer the questions.

The questionnaire serves as a basis for future improvement measures. If you would like to be informed about the measures, please leave your contact details at the end of the questionnaire.  

Thank you for your participation!

How satisfied are you with the quality of our machines / printers / systems?
How satisfied are you with the quality of our resources / emblems?
How satisfied are you with the delivery time of our machines / printers / systems?
How are you satisfied with the delivery time for our operating materials / emblems?
How do you feel about our response to inquiries by phone, fax, e-mail, etc.?
How would you rate the professional competence of your contacts at our company?
How satisfied are you with your field service contact person
Have you already been in contact with our technical support?
How do you rate the competence of the technical support staff?
How satisfied are you with the quality of technical support problem resolution?
Did you have to complain about a product?
How satisfied are you with the process and timeframe of our complaint handling?
CONTACT DATA

I agree that the data I have provided will be collected, stored and processed for the survey. I have been informed that the information I provide is purely voluntary. I can revoke my consent to the collection, storage and processing of my data at any time, with effect for the future, by e-mail to info@thermo-tex.de

Detailed information on the handling of user data can be found in the data protection declaration.

 

 

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